Patient Portal Terms

These terms govern use of the portal where you view information your nutrition clinic shares with you.

Introduction

These terms apply to the supper patient portal (magic-link access or equivalent session). They do not replace the professional product terms or any data-processing consent your clinic may ask you to sign.

What the portal is

The patient portal is a supper service that lets you, when your clinic enables it, view nutrition follow-up information (for example appointments, consultations, or other data your clinic chooses to share).

Your nutrition clinic manages your care relationship. Supper provides the technology platform. By using the portal, you accept these terms and the Patient Portal Privacy Policy.

Acceptance

Accessing or using the portal means you accept these terms. If you disagree, do not use the portal. We may update these terms by posting the current version on this page; continued use after a material change may require a new acceptance inside the portal.

Access and use

How you enter the portal and what we expect when you use it.

Access

Access is usually granted via a link sent to your email or other mechanisms supper or your clinic enable. You must keep that link confidential and not share it. If you suspect unauthorized use, contact your clinic and support@thesupper.co.

Acceptable use

Use the portal only to view your own information and take actions the portal allows (for example confirming an appointment). You must not attempt to access other people’s data, interfere with the service, or use the portal unlawfully or abusively.

Availability

The portal is provided “as is” and “as available”. We do not guarantee uninterrupted or error-free service. Your clinic may enable or disable the portal.

Liability

Scope of supper’s responsibility regarding the patient portal.

Clinical content

Clinical or follow-up information you see in the portal is your clinic’s responsibility. Supper does not provide healthcare and does not replace advice from your professional.

Limitation

To the extent permitted by applicable law, supper is not liable for indirect damages, lost profits, or data loss arising from use of or inability to use the portal. Any direct liability attributable to supper will be limited to the fullest extent permitted by law.

Contact and governing law

Questions about these terms: support@thesupper.co. Unless mandatory law provides otherwise, these terms are governed by Spanish law.